Shipping Rates and Policies

Return Policy

All exchange/return requests must be received within 10 days from the date the product was received. Items must be returned in original packaging and packing material, including instruction book, warranty cards, etc. Please Note: Only items in new, unused and resalable condition can be returned within 10 days from the date the product was received for a refund or exchange. A 15% or $5.00 re-stocking fee (whichever is greater) will be applied. All Shipping is non-refundable (unless due to damage). For your assurance that returned merchandise is received safely, we suggest you send returns via U.S. postal service, UPS, or Fed Ex with insured delivery. All return shipping charges are paid by the customer. If you wish to exchange or return an item, please contact us for return instructions.